We have tied up with TVS Auto Assit (India) Limited to ensure that you get immediate and hassle free service in the event of any car breakdown. Our network for road-side assistance is spread across the length and breadth of the country and covers cities, highways and hilly terrains across India. In the event of any mechanical or electrical breakdown and or traffic accident of a vehicle, all you have to do is call our helpline number 1800 209 7979.We will track down your location and ensure that the nearest Authorized Service Provider (ASP) reaches the spot immediately and rectifies the problem or tows it to the nearest Tata Authorized workshop in case the vehicle is not repairable on site. The indicative response time of the ASP is given below.

Indicative Response Time :

(The response time will depend on the location, terrain, traffic density and the time of the day.)

The 24 X 7 On Road Assistance Program Details :

1. Within Warranty PeriodThe service is available to all newly purchased vehicles as a complimentary offer till the time it is in warranty.
2. Post-Warranty PeriodOn expiry of the warranty, you can buy the 24 X 7 policy from any of the Tata Authorised dealer workshop or Tata Authorised service centre. We have two options for this policy – Basic and Premium Policy.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          TATA - TVSAA Paid RSA for Mechanical Breakdown Assistance
   
   
   
   

   Particulars	Basic (6 Months)	Premium (6 Months)	Basic (1 Year)	Premium (1 Year)
   Basic Price to Customer	407	763	881	1521
   GST @ 18%	73	137	159	274
   Net Customer Price	480	900	1040	1795

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      

   Service	Basic (6 Months)	Premium (6 Months)	Basic (1 Year)	Premium (1 Year)
   Mechanical Assistance	3	3	6	6
   Towing	0	1	0	2
   Non Accidental / Accidental	0 / 0	1 / 0	0 / 0	2 / 0
   Cab Assistance	NA	One time (Up to 50 Kms)	NA	Two times (Up to 50 Kms)
   Validity (whichever occurs earlier)	3 Assistance or 6 Months	4 Assistance or 6 Months	6 Assistance or 12 Months	8 Assistance or 12 Months
   Hotel Accommodation & Tickets	NA	One time free (Up to ₹5,000 per family)	NA	One time free (Up to ₹5,000 per family)
   Cooling Period – 48 Hours	Y	Y	Y	Y

                                                                                                                                                                                                                                                                                                                                                                                                                                                                               TATA - TVSAA Retail RSA for Accidental Breakdown
   
   
   

   Particulars	6 Months	1 Year	2 Years
   Basic Price to Customer	496	987	1623
   GST @ 18%	89	178	292
   Net Customer Price	585	1165	1915