We have tied up with TVS Auto Assit (India) Limited to ensure that you get immediate and hassle free service in the event of any car breakdown. Our network for road-side assistance is spread across the length and breadth of the country and covers cities, highways and hilly terrains across India. In the event of any mechanical or electrical breakdown and or traffic accident of a vehicle, all you have to do is call our helpline number 1800 209 7979.We will track down your location and ensure that the nearest Authorized Service Provider (ASP) reaches the spot immediately and rectifies the problem or tows it to the nearest Tata Authorized workshop in case the vehicle is not repairable on site. The indicative response time of the ASP is given below.

Indicative Response Time :

Within City Limit 60 Minutes
Ghat roads and other places 120 Minutes

(The response time will depend on the location, terrain, traffic density and the time of the day.)

The 24 X 7 On Road Assistance Program Details :

  1. Within Warranty PeriodThe service is available to all newly purchased vehicles as a complimentary offer till the time it is in warranty.
  2. Post-Warranty PeriodOn expiry of the warranty, you can buy the 24 X 7 policy from any of the Tata Authorised dealer workshop or Tata Authorised service centre. We have two options for this policy – Basic and Premium Policy.
TML TVSAA Retail New Price-2017
Basic-6 months Premium 6 months Basic-1 year Premium 1 year
Basic Price to the Customer(Excluding GST ) 347 653 763 1305
GST 18% 63 117 137 235
Customer price 410 770 900 1540
Scope of Service
Mechanical 3 3 6 6
Non Accidental Towing/ Accidental Towing NA 1 NA 2
Cab Assistance* NA Upto 50 km from Breakdown spot NA Upto 50 km from Breakdown spot
Hotel accomodation and Tickets* One time free upto 5000 rupees per family One time free upto 5000 rupees per family
Cooling Period - 48 Hours
*Conditions apply